Did the Email Have a “From:” Address That Includes “c.snap.com”?
If so, it was sent by a Snapchat Account Strategist, so it’s safe to open the email, reply to it, and click on any links it contains.
Snapchat Account Strategists are Snapchat representatives who personally help businesses achieve their goals on Snapchat and grow their sales.
You may also receive emails from people using “snap.com” and “snapchat.com” email addresses; they are also Snapchat representatives.